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Information Systems Associate

The IS Associate will process tasks and maintain the integrity of the data in the Raiser’s Edge database and the Cody database.  The IS Associate will also have some minor IT duties including assisting in the maintenance and support of office computer hardware, software (anti-virus, remote desktop, Adobe, Filezilla, Outlook, etc.), phone system, Vonage, Magic Jack and video conferencing.

Our strong commitment to excellence in service delivery means that we seek only the best people to carry out our mission. 
At Coptic Orphans, we are committed to a Child-Safe environment as the children's dignity, safety, and well-being are at the center of all we do. As such, all selected candidates will be required to submit to a criminal background check, or working with children check, as part of of their hiring process. Continued employment is contingent upon the check indicating clear records of any child-related violations. Check may be repeated as required by each country's laws and provisions. 

Essential Functions and Responsibilities:

  1. Process direct debit, credit card and other functions through Raiser’s Edge
  2. Send out mass communication emails through Spark
  3. Enter data and test the newly acquired Cody database
  4. Design queries and reports with specific department requirements
  5. Maintain data integrity through regular data perfection and cleaning
  6. Assist in maintaining and organizing server files, ensure proper permissions, make regular back-ups. and provide training on file organization  
  7. Assist in training and support for new and existing information systems (Raiser's Edge, Cody, Exchange, etc.)
  8. Assist in document policies and procedures of new and existing information systems
  9. Assist in research on new technologies for databases, hardware, phone system, video conferencing systems, etc.
  10. Liaise with IT contractor to provide troubleshooting on computers, servers, networks, and phones 
  11. Assist with maintenance of all office equipment
  12. Perform other duties as required

Required Education, Experience, Knowledge and Skills:

  1. BA in computer science or information systems with 5 years of experience in information technology and information systems
  2. Fluency in English; knowledge of spoken Arabic is a plus
  3. Strong command of all MS Office software
  4. Excellent organizational skills and the ability to coordinate multiple tasks efficiently
  5. Establish and enforce technical standards, procedures, and guidelines
  6. Detail-oriented and highly organized
  7. Skilled at analyzing problems and initiatives in areas of development and allocation, information management, resource allocation, and technology-based program development
Extent of Public Contact (within and outside the organization):

Periodic contact with vendors and suppliers






Be a part of an organization that has touched the lives of 45,000 children in Egypt over the past 25 years!


Coptic Orphans' Accomplishments By the Numbers:

-Impacted the lives of 45,000 children

-Ensured 100% enrollment of our participants in school

-Established a permanent presence in 675 villages throughout      Egypt

-Partnerships with 55 Coptic dioceses

-Over 400 currently active Church-based volunteer "Reps"

-300 annual life skills workshops organized for mothers and      children 

-30 widowed mothers currently run their own business through      our microcredit program

-91¢ of every dollar goes directly to field programs in  Egypt


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